Return Policy

Cancellations & Refunds

We understand that plans can change. Our refund policy is based on the stage of the preservation process:

• Before Flower Submission: If you need to cancel your order before we have received your bouquet, we offer a full refund (minus a 10% administrative and credit card processing fee).

• After Flower Receipt: Once your flowers have entered the preservation and pressing phase, we are unable to offer a refund. At this stage, specialized labor and materials have been dedicated to your specific blooms.

• Abandoned Orders: If flowers are received but a design is not approved within 6 months of the initial consultation, the order will be considered forfeited.

The Nature of Organic Art

Flower preservation is a delicate, artisanal craft. By choosing our services, you acknowledge the following natural characteristics of the process:

• Color Transformation: Flowers are living organisms. During the drying and pressing process, colors will naturally shift. (e.g., Red roses may deepen to burgundy; white blooms may take on a creamy or antique yellow tone).

• Flower Condition: We preserve your flowers in the condition they are received. We recommend following our shipping or drop-off instructions closely to ensure the best results. Bruising or wilting that occurs prior to our receipt may be visible in the final piece.